Question 1

What is GuidedPIPs?

Accepted Answer

GuidedPIPs is a calm, structured tool to help you organise and draft your own notes for a Personal Independence Payment (PIP) application. It walks you through each daily living and mobility activity with guided prompts, so you can write clearly and keep everything in one place.

Question 2

Is GuidedPIPs medical or legal advice?

Accepted Answer

No. GuidedPIPs does not provide medical, legal, or benefits advice, and it does not decide entitlement or outcomes. It is a drafting and note-organising tool only. See our Disclaimer page for more detail.

Question 3

What can I use for free?

Accepted Answer

You can use GuidedPIPs for free to browse conditions, read activities and descriptors, view summaries, and explore how the tool works. You do not need to pay anything to try the tool and see how it is structured.

Question 4

What is included in Premium?

Accepted Answer

Premium includes tools to help organise or rephrase what you have written, access to premium conditions and guidance, and the full guided flow for drafting and refining notes across all daily living and mobility activities.

Question 5

How much does Premium cost?

Accepted Answer

Premium is a one-off payment of £9.99 for 6 weeks of full access. There is no subscription and no auto-renewal.

Question 6

Is Premium a subscription?

Accepted Answer

No. There is no subscription and no auto-renewal. You pay once for 6 weeks of access. If you want to continue after that, you can unlock another 6-week period.

Question 7

What happens after the 6 weeks?

Accepted Answer

Premium features lock again, but your notes are not deleted. You can still read your notes and summaries at any time. You can unlock another 6-week period if you wish.

Question 8

How does payment work?

Accepted Answer

Payments are handled securely by Stripe. We do not store your full card details. If access does not unlock immediately after payment, it is usually due to short processing delays. Refreshing the page should help.

Question 9

Do you store my notes?

Accepted Answer

Yes. The notes you enter are stored securely with your account so you can access them across devices. See our Privacy Policy for details on how your data is handled.

Question 10

Can GuidedPIPs submit my application to the DWP?

Accepted Answer

No. GuidedPIPs does not submit anything to the DWP. It helps you prepare your own notes, which you then use when completing your PIP2 form or attending your assessment.

Question 11

Can I delete my account and data?

Accepted Answer

Yes. You can request account deletion via our Contact page. We may need to verify your identity before completing certain requests.

Question 12

Do you use cookies?

Accepted Answer

GuidedPIPs uses essential cookies to keep the service working and keep you signed in. We do not currently use analytics or marketing cookies. See our Cookies Policy for more information.

Frequently Asked Questions